PRIVACY POLICY

COLLECTION OF USER INFORMATION

We collect your information in three ways -

Information you directly give us by entering your personal data on our site

Information our servers automatically collect from you i.e. information we collect about you

Information received from other sources, which include third parties such as contractors, business partners, payment services, search information providers etc.

The type of user information we collect varies on the basis of the source of information. Information that we collect directly from you includes contact details such as your name, address, e-mail address, phone number and any other personal identifying information.

Information that our servers automatically download comprise mostly of technical information such as your login credentials, IP address, time zone, browser type and version, operating system and version, browser plug-ins and versions etc. We also collect information concerning your visit to our site including but not limited to full URL clickstream, page response times, pages you've viewed or searched for, download errors, page interaction information and ways used to browse away from the page you're on.

Lastly, information about you that we receive from other sources includes all the data collected from other sites in order to ensure you have a smooth interaction with our site. Since we work closely with third-parties such as payment gateways, we get information about you from other sources. In such cases, you will be informed of when we collect the concerned data.

PURPOSE OF INFORMATION COLLECTION

The core purpose of the collection of such data is in order to ensure a smooth and hassle-free navigation of our website and all the services we offer on it by you, the user. This includes the purchase of real estate either through us or our affiliate partners along with non-essential communication such as advice on our services and properties and our newsletter.

Your personal data is collected, stored and used by us only as long as you do not opt-out of the use of such data by us.

USAGE OF THE INFORMATION COLLECTED

We use the personal data collected from you in several ways. However, you can be sure that such usage of your data is completely legal and safe.

The information you provide us with can be used to offer you the information and services you request from us pertaining to our properties, ventures, projects, opportunities and so on and so forth. We will notify you of the same on the contact details you provide us be it your email or phone number (via texts or calls), depending on your preferred method of communication.

We may also use your personal data to resolve any disputes that may arise or to promote a service we offer. Other uses of your personal data include to keep you informed on latest updates and offers (online and offline), to research consumer behaviour and browsing patterns, to improve our website, to understand the effectiveness of advertisements, to optimize user interest in our products and services, to personalize user experience, troubleshoot any problems, enforce our terms and conditions, and detect as well as protect against any error or criminal activity such as fraud.

DISCLOSURE OF USER INFORMATION

We do not disclose your personal data voluntarily under any circumstances apart from the manner specified in our terms of use. However, in certain circumstances, we may be forced to disclose your data in order to uphold the law. We might disclose your information if required to do so by a legal notice or court order, requested by law enforcement authorities or by the government or to protect the rights of our properties and Isha Group at large.

STORAGE OF USER DATA

The personal data we collect from you may be stored, transferred or processed by the staff we employ or our suppliers or group companies. Please bear in mind you comply to the storage, transference and processing of your data by providing us with our personal information.

We assure you your data is stored securely on our servers and we take strict technical and organizational measures to prohibit the unlawful use, accidental loss or damage to your data. However, information transmission on the internet is not entirely secure and keeping that in mind, we cannot guarantee the complete safety of the data you transmit to us. The transmission of such data is carried out by you at your own risk.

COOKIE POLICY

Cookies are small text based files that are stored by a browser on a user's hard drive and are used to identify the computer by our servers as that belonging to a unique user when they visit our website. Cookies are used to recognize your IP address and not to obtain any personal information about you.

Accepting cookies is not mandatory in order to visit our website. You can accept or decline the cookies when you visit our website. However, declining cookies may prevent you from accessing certain features and services present on our website.

If you have any queries or doubts pertaining to our privacy policy, be sure to contact us on enquiry@ishagroup.com